Refund policy
Return Policy
We have a 3 days easy return policy, which means you have 3 days after receiving your item to request a return.
- Your item must be in the same condition that you received it.
- It must be unworn or unused, with tags, and in its original packaging.
- You’ll also need the receipt or proof of purchase.
- To start a return, contact us at jingardev5443@gmail.com.
- If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package.
- Items sent back without first requesting a return will not be accepted.
- For any return-related questions, contact us at jingardev5443@gmail.com.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Custom products (such as special orders or personalized items).
- Personal care goods (such as beauty products)
- Sale items.
- Gift cards.
If you have questions or concerns about your specific item, please get in touch with us.
Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can place a separate order for the new item.
Refunds
Once we've received and inspected your return, we'll notify you whether your refund has been approved.
- If approved, your refund will be issued as store credit or gift card.
- Refunds are typically processed within 10 business days.
- Your bank or credit card provider may require additional time to process the refund.
- If more than 15 business days have passed since your refund was approved, contact us at jingardev5443@gmail.com.